Microsoft today announced that Microsoft Kaizala is now powering over 1,000 organizations in India across government and business institutions, to enhance workplace productivity. Backed by Microsoft’s most trusted and secure Azure platform – which ensures compliance with an organization’s data-use policies as well as GDPR – Microsoft Kaizala is a ‘made for India’ product. It is bringing mobile-only workers, mainly first line workers, into a digitally integrated modern workplace.
Launched just over a year ago, Microsoft Kaizala is now commercially available across 28 markets in Asia, Middle East, Africa, and South America. Microsoft also announced that it will be expanding the reach of Microsoft Kaizala to Office 365 commercial plans worldwide. Developed by the Microsoft Garage team, Microsoft Kaizala allows millions of people to be connected in a group; create hierarchy-based access to a group; and create groups within groups.
Business organizations using this product represent a cross-section of industry sectors, from BFSI to manufacturing to retail, and include YES Bank, UPL, Alembic, and Eureka Forbes. These customers use Microsoft Kaizala to bridge gap between employees, extended workforce and customers; share information among employees; collect data from the field through polls or surveys; track movement of first line workers; and get real-time analytics on integration with Office 365.
Anant Maheshwari, President, Microsoft India says, “Microsoft Kaizala, with cloud scale & enterprise security, is enabling organizations to achieve more by empowering employees, engaging customers and enhancing workplace productivity. We are delighted with the rapid adoption in just over a year.”
Microsoft Kaizala is now available in 18 languages including Hindi, Marathi, Tamil, Gujarati, and Telugu. Aimed at enhancing workplace productivity, while ensuring a secure platform at the same time, Microsoft also announced new, unique features in Microsoft Kaizala, like Me Chat and Persistent Chat alongside other features like video and voice calling and web app.
Rajiv Kumar, Corporate Vice President, Microsoft said, “Microsoft Kaizala is a chat-based communication and data management tool. It is an enterprise ready, compliant and secure chat app. It offers organizations easy and simple way to share data for insightful decision making and gives employees an easy-to-use solution for efficient collaboration and improved productivity. Microsoft Kaizala provides controlled user access and data security in accordance with an organization’s policies and is compliant with data protection legislations such as GDPR, ISO 27001, SOC2 and HIPAA.”