IBM Watson Unveils New AI and Automation Features
Designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless hand-offs to live agents IBM Watson Assistant now includes additional AI and automation…
Designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless hand-offs to live agents IBM Watson Assistant now includes additional AI and automation…
Movius, a leader in secure, mobile unified communications, has acquired Intentico, a technology firm that specialises in artificial intelligence-based cognitive customer experiences (CX). Movius can give organisations new ways to…
An industry-leading integrator of digital networks, STL has named Paul Atkinson as the Chief Executive Officer for its Optical Networking Business. Paul’s appointment is in line with the widened portfolio…
Startek, a global provider of customer experience management solutions, has been recognized by IAOP, the International Association of Global Outsourcing Professionals, for Excellence in Strategic Partnerships. This recognition is being…
Freshworks is recognized for its completeness of vision and for its ability to execute. Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, was named…
The partnership will assist government agencies with digitalization & provide a better experience for their customers and employees. Vital Edge Solutions, a specialist in systems integration for government and commercial…
Darktrace, a leading cyber security AI company has joined the Microsoft Intelligent Security Association (MISA). The Microsoft Intelligent Security Association is an ecosystem of independent software vendors and Managed Security…
This partnership will allow businesses of all sizes to benefit from protection in data centre and cloud settings through a single point of contact, resulting in lower operating expenses (OPEX)…
Areff will focus on Wipro’s vision for business growth, localization, brand building and significant transformational and modernization engagements with clients in key sectors across the region. Mohammed Areff has been…
To drive efficiency and streamline operations with next generation composable IT Infrastructure, Krona Tubos chooses HPE software and storage solutions. Hewlett Packard Enterprise announced yesterday that Krona Tubos e Conexões,…
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