In his new position, Nehal Shah will be responsible for the IDBI bank’s IT security and digital channels across its immediate payment service, ATM, POS and internet and mobile banking functions.
He joins IDBI following a five-and-a-half year tenure at the credit information company TransUnion CIBIL, where he most recently served as joint vice president, leading its consumer bureau, financial inclusion IT and release frameworks.
Shah’s professional experience also extends to HSBC India, where he was noted for his work surrounding the bank’s purchase of RBS India in July 2010, despite the deal later falling through. He was also involved in HSBC’s pursuit of digital transformation, its internet banking projects and its implementations with Swift, among other areas.
With nearly two decades of experience in bank integrations and product launches as his experience, Shah is expected to join as a welcomed addition to IDBI’s ambition to secure its digital banking channels.
The bank previously went through a major core banking refresh back in 2016, and was certified as an issuer of India’s Unified Payments Interface (UPI) when it was introduced by the National Payments Corporation of India (NPCI) in April of that year.
Commenting on his latest position, Nehal Shah said “As an experienced technology leader with a strong blend of business acumen, I look forward to delivering customer value through new age digital solutions / API integrations that enhance customer delight while using IDBI digital channels.”