NTT DATA has been named a Leader in the Everest Group Microsoft Modern Work Services PEAK Matrix Assessment 2025.
This assessment evaluated 20 service providers worldwide, offering a comprehensive analysis of their capabilities, market impact and strategic vision. The report focuses on Microsoft Modern Work Services, emphasizing the growing importance of this segment and highlights NTT DATA leadership in shaping the future of workplace transformation.
According to Everest Group, Leaders possess an exceptional ability to successfully deliver impactful services backed by strong global presence, deep domain expertise and sustained investments in technology and innovation. Everest Group highlights how Microsoft Modern Workplace solutions – such as Microsoft Teams and Microsoft 365 – have become a top choice for enterprises to enhance collaboration, productivity and employee experience, with providers delivering end-to-end ecosystem services.
NTT DATA’s core capabilities in Microsoft AI Workforce include:
- Driving employee engagement and productivity through modern workplace offerings
- Providing a robust suite of industry-aligned and contextualized IP and solutions
- Leveraging AI-based emerging technologies including support for Microsoft 365 Copilot and extensibility
- Delivering end-to-end Microsoft 365 engagements including consulting, deployment and managed services
- Supporting seamless and scalable Microsoft Modern Workplace environments within IT infrastructures
NTT DATA’s deep expertise in Microsoft AI Workforce enables enterprises to unlock value, enhance productivity and elevate employee experience. The company’s comprehensive suite of innovative solutions includes Smart AI Agent Suite, Solution Accelerator for Microsoft Azure Virtual Desktop, 365 Proof of Concept (PoC), Windows 11 Migration Solution Accelerator, and Microsoft 365 Management Consulting. The capabilities are backed with intelligent automation and agentic AI at the core, demonstrating NTT DATA’s commitment to delivering a seamless modern workplace environment.
The NTT DATA Workplace Smart AI Agent Suite – part of the NTT DATA Smart AI Agent™ Ecosystem – empowers enterprises to embed personalized AI workers into their digital workforce, creating a dynamic learning workplace where humans and AI collaborate seamlessly. These AI workers operate autonomously and adapt to evolving business needs to drive smarter and faster decision-making across the enterprise. By placing Agentic AI at the core of its Microsoft AI Workforce, NTT DATA enables organizations to unlock new levels of productivity, agility and innovation.
“NTT DATA’s Digital Workplace Services seamlessly connect people, platforms and processes to enable secure, modern workplace experiences powered by our Smart AI Agent™ Suite. The result is higher employee productivity and improved experience,” said Sujay Bhattacharya, Global Head of Digital Workplace Services, NTT DATA, Inc. “Being recognized for our vision and leadership in leveraging Microsoft AI Workforce technologies – including Microsoft 365 Copilot – is a powerful validation of our ability to deliver transformative, AI-powered solutions. Our strategic collaboration with Microsoft and our agentic AI-driven portfolio are helping clients unlock new levels of productivity, collaboration and business value across the modern workplace.“
“NTT DATA is a trusted strategic partner that is helping us drive workplace transformation and achieve our vision for a scalable, secure and efficient digital workplace,” said Joshua Zalen, CIO, Independent Health. “Thanks to their modern workplace capabilities, we are now better positioned to safely implement and derive value from Microsoft solutions including Microsoft 365, Intune and the broader modern workplace solutions. NTT DATA empowers us to unlock new levels of productivity, achieve cost savings, improve our security posture and increase automation within our organization, which has enabled us to remain a leading, nationally recognized plan for quality and service.“
NTT DATA’s strategic collaboration with Microsoft is a key factor in its leadership position in the Microsoft AI Workforce space. As a Microsoft AI Workforce partner and launch partner of Microsoft Copilot, NTT DATA is at the forefront of adopting Microsoft’s latest technologies and delivering innovation. The company also ranks as one of the top Microsoft Teams Voice providers, further highlighting the depth and strength of the company’s collaboration with Microsoft.