TETRAN has appointed former Macquarie Telecom general manager Gavin Kawalsky as Chief Operations Officer to fast track the company’s aggressive growth strategy globally. Effective immediately, Gavin will be responsible for all operational aspects of TETRAN.
Gavin’s appointment comes hot on the heels of the launch of TETRAN PTE Limited in Singapore earlier this year, and record year on year growth of 50 percent for 2014 and 2015.
“We have recently established our business in Singapore and plan to expand operations in 2016,” explained TETRAN’s CEO Don Francis. “We are delighted to have Gavin on our leadership team to fuel the growth agenda. His appointment is the culmination of a significant investment in talent and with the advent of Cloud, the new emerging operational service model to meet the needs and expectations of our growing client base. Gavin will play a key role in expanding our services, increasing efficiencies and continuing to drive customer satisfaction and loyalty.”
Prior to Macquarie, Gavin co-founded and led BlueFire Corporation, now a Dimension Data company. He specialises in building high performing teams, enhancing organisational maturity, sophistication and core capabilities.
Gavin was attracted to TETRAN because of the fast growth, customer empathy, a human culture, servicing model, innovative product set and culture of progressive operational innovation. “I was really impressed with many of the key capabilities across the organisation and I’m excited about further improving our performance. I look forward to aligning TETRAN’s capabilities to support the strong business growth and further improving our levels of customer service and innovation,” said Gavin.
Gavin holds an MBA from the Australian Graduate School of Management as well as a BE Hons Civil Engineering from the University of New South Wales.