1. What’s the IT roadmap of ICICI Securities Ltd? Within your organisation what is the most significant digital achievement of the past 12 months?
In addition to fully digital onboarding, we are going to focus on tie-up with FinTech companies as Echo System Partner and Advance AI/ML based analytics.
2. Of late, CIOs are transforming to become business strategists. What is your take on that?
In our case, IT is always part of business strategy.
3. Since insiders have more access to information, what kind of processes do you have in place to prevent unauthorized use of information? How is ICICI Securities’ cyber security strategy going forward?
We are quite fast (and always keep looking) in implementing all relevant security solutions. We have senior level governance and process is defined and need to present in the Board also. On privacy we have policies and solutions to strictly allow need base access of not only system and applications but also customer data internally.
4. What are the digital tends for 2020?
For us, (1) AI/ML based predictive analysis, (2) RPA and (3) FinTech Partner Tie Up.