Zendesk has announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built exclusively for Zendesk customers, Tymeshift simplifies the management of complex customer experience (CX) workloads.…
The demand for cybersecurity professionals has far exceeded supply, causing many businesses to struggle to recruit qualified personnel, according to TeamLease Although India had 40,000 job openings for cybersecurity professionals…
Amazon Web Services has announced the AWS Generative AI Innovation Center, a new program to help customers successfully build and deploy generative artificial intelligence (AI) solutions. AWS is investing $100…
As momentum for greater corporate climate action and a just transition grows, PayU has shown its commitment to sustainability and financial inclusion across India by procuring Distributed Renewable Energy Certificates (D-RECs) from high-impact…
HCLTech, has announced that it has earned Intel’s EPIC Distinguished Supplier Award. Through its dedication to Excellence, Partnership, Inclusion, and Continuous (EPIC) quality improvement, HCLTech has achieved a level of performance that…
Thirty-five percent of chief revenue officers (CROs) will establish a generative AI operations team in their go-to market (GTM) organization by 2025, according to Gartner, Inc. Faster, deeper insight generated…
Trend Micro has announced that it remains by far the largest vendor in the cloud workload security market, with a share more than twice that of its nearest competitor. The data…
Barracuda Networks has announced Siroui Mushegian as its new Chief Information Officer (CIO). Mushegian brings more than 20 years of executive and IT leadership experience to Barracuda and has successfully…
Kaspersky and India Institute of Technology Bombay (IITB) announced the signing of a Memorandum of Understanding (MoU) to jointly promote and foster the development of educational and research projects in…
Unit 42, the threat intelligence and incident response team of global cybersecurity leader Palo Alto Networks, has released a blog with findings from its investigation into Muddled Libra – a high-risk threat group…
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