Despite heavy investments in digital channels and capabilities, customer service and support leaders are still clinging to five main myths about what customers want and how they behave today, according…
A recent World Economic Forum survey found that 85% of financial institutions have implemented AI, but some still have concerns about its use. To help financial institutions apply AI responsibly,…
Tata Communications and Cisco Systems have the expansion of their two-decades-long strategic global partnership. This new agreement is between Tata Communications and Cisco Meraki to empower enterprises with simple and…
Workers are leaving jobs like never before, and it’s causing a shortage of talent that has companies around the globe reeling. According to a survey conducted by Citrix Systems, 40…
Qlik has announced the acquisition of Big Squid, a leading provider of no-code automated machine learning (AutoML), to expand data and analytics teams’ ability to leverage advanced augmented analytics capabilities…
There has been a significant shift towards a more orchestrated approach to Quality Assurance (QA) as organizations are growing increasingly aware of its importance, according to the 13th edition of…
Mirai_ptea_Rimasuta, an old and unpopular Mirai variant, has reappeared, this time exploiting a zero-day vulnerability in RUIJIE routers. The Mirai_ptea botnet was first discovered in June, abusing an undiscovered vulnerability…
McAfee Enterprise and the newly acquired FireEye Products have been merged into a single entity with $2 billion in annual revenue, according to Symphony Technology Group (STG). The combined entity,…
Check Point CloudGuard may be quickly deployed into one or more globally distributed Alkira Cloud Exchange Points (CXP) to provide security policies enforcement for application traffic between any set of…
Fortinet has unveiled the 2021 Global State of Ransomware Report. The survey reveals most organizations are more concerned about ransomware than other cyberthreats. However, while the majority of organizations surveyed…
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