DXC Enables Copa Airlines’ Transformation by Migrating Passenger Service System to the public cloud

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DXC Technology, in collaboration with its strategic partner Microsoft, announced a multi-year renewal with Copa Airlines to modernize the mainframe-based Passenger Service System (PSS) and migrate it entirely to the public cloud, without business disruption.

This new agreement will accelerate Copa’s digital transformation by providing a flexible, scalable and open airline core IT platform. The modern platform will fully support integration of third-party applications in Copa’s IT ecosystem, and will enable the airline to improve customer and staff experience.

DXC will apply its Cloud Right approach to help Copa rapidly maximize the benefits and value of cloud modernization. With Cloud Right, DXC helps customers maximize the value from cloud and IT modernization, optimizing and managing existing investments and ensuring the best use of on-premises, private and public cloud environments to achieve business objectives.

With extensive experience in the travel industry and a deep understanding of Copa’s entire IT estate, DXC is transforming all passenger service applications running on the existing mainframe and on-premise environment to the public cloud. DXC selected Microsoft Azure for its strength and experience in mainframe migrations.

“Our expertise at developing a specific IP toolkit will allow us to help Copa transform at a very high rate of speed and with precision accuracy, making the automated conversion rate of migration nearly 99.5 percent, ” said Jim Brady, president, Americas, DXC Technology.

“Now, moving the PSS to the Microsoft Azure cloud will result in a huge increase in integration scalability at a reduced cost. It will also provide us with the flexibility of cloud development tools and practices to enable the modularization and continuous modernization of the PSS components,” said Julio Toro Silva, chief information officer at Copa Airlines.

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