Companies that have seen a positive revenue growth collect more customer experience (CX) data than nongrowth companies, according to a survey by Gartner. The survey found that nearly 80% of…
A five-phase strategic and systematic approach to strengthen the resilience of organizations’ current business models is key to business continuity during the coronavirus pandemic, according to Gartner. “Companies tend to…
With the spread of the coronavirus (COVID-19), CIOs should focus on three short-term actions to increase their organizations’ resilience against disruptions and prepare for rebound and growth, according to Gartner.…
CIOs of government organizations are still developing their digital leadership skills and strategy, says Gartner, which in its 2020 global survey of CIOs notes that fifty-eight percent of government CIOs…
Gartner has predicted that by 2025, at least two of the top 10 global retailers will establish robot resource organizations to manage nonhuman workers. “The retail industry continues to transform…
Gartner has predicted that by 2023, organizations using blockchain smart contracts will increase overall data quality by 50%, but reduce data availability by 30%. “When an organization adopts blockchain smart…
Through 2022, 80% of supply chain blockchain initiatives will remain at a proof-of-concept (POC) or pilot stage, according to Gartner. One of the main reasons for this development is that…
Artificial intelligence (AI) and emerging technologies such as virtual personal assistants and chatbots are rapidly making headway into the workplace. Gartner predicts that these technologies will replace almost 69% of…
According to Gartner, 2020 will be marked by 5 major digital technological trends CIOs must understand how people interact with and experience digital technology along with understanding the technology itself,…
Smarsh, Proofpoint, Microsoft, Mimecast, Global Relay and ZL Technologies have been named as ‘leaders’ in Gartner’s 2019 Magic Quadrant for Enterprise Information Archiving (EIA). Veritas Technologies and Micro Focus are…
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