Tata Communications has appointed Narottam Sharma as Executive Vice President and Chief Transformation Officer. In this executive role, Sharma will also join the company’s Global Management Committee, where he will help lead enterprise-wide digital initiatives and strategic direction.
The strategic appointment underscores Tata Communications’ commitment to accelerating global technology innovation, scaling digital infrastructure, and reinforcing its digital-first orientation across international markets.
Driving Global IT and Business Modernization
As Chief Transformation Officer, Sharma will oversee comprehensive enterprise-wide initiatives focused on:
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Strategic Technology Integration: Connecting global technology investments directly with corporate business priorities.
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Operational Redesign: Leveraging Artificial Intelligence (AI) and process re-engineering to modernize global operating models.
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Organizational Intelligence: Enhancing operational efficiency and innovation across supply chain, core business operations, and corporate functions.
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Change Management: Leading enterprise modernization to foster continuous growth and operational resilience.
Over Two Decades of Leadership in Digital Transformation
Sharma brings more than 20 years of experience spanning IT strategy, enterprise architecture, cybersecurity, process re-engineering, and global technology operations.
Most recently, he served as Chief Information Officer (CIO) at Jubilant FoodWorks Ltd., where he spearheaded major technology initiatives aimed at streamlining business processes, optimizing technology spend, and driving digital transformation.
His career includes pivotal executive and technology leadership positions across multiple sectors:
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Mastek: Senior Transformation Leader driving enterprise-wide optimization, centers of excellence, and cross-functional process redesign.
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STL (Sterlite Technologies Limited): Head of IT Transformation (CIO & CISO), leading large-scale IT infrastructure modernization and business growth initiatives.
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Samsung R&D Institute India (Bangalore): Head of IT & Information Security (CIO & CISO).
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Financial & Enterprise Leaders: Senior technology leadership roles at Aviva, RBS India, and Bank of America, managing infrastructure governance, service delivery, and business transformation programs.
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Career Foundation: Began his professional journey at IBM Daksh and Iris Computers Limited.
Strategic Significance
Holding an MBA from MDI Gurugram and a degree in Information Systems from BITS Pilani, Sharma combines technical domain expertise with business transformation vision.
His appointment comes at a crucial time as global enterprises accelerate their digital transformation agendas, positioning Tata Communications to further enhance its enterprise technology capabilities and market presence across more than 190 countries and territories.