Riverbed Technology recently introduced a new portfolio of professional consulting services to help customers maximize the value of their Riverbed solutions for improved business performance by optimizing application performance across their hybrid IT environments. Three new offerings are designed to help customers leverage the Riverbed Application Performance Platform(tm) for superior visibility, optimization, and control within their increasingly complex IT environments.
The nature of today’s hybrid enterprise gives CIOs greater flexibility in terms of hosting applications on-premises or in the cloud and delivering them to employees and customers via private links or, increasingly, the public Internet. At the same time, these hybrid environments are difficult to manage. The complexity of multiple clouds, networks, service providers, service level agreements (SLAs), application sprawl, and end users everywhere all combine to limit the application and network visibility needed to ensure a consistent experience for end users, no matter their work situation, place, or device. These hybrid environments are in constant flux, which is disruptive to critical business activities and the technology that drives them.
In response to these challenges, Riverbed Professional Services has designed three new services to help customers protect, optimize, and maximize the investments they have made in Riverbed Application Performance Platform solutions.These include Technology Adoption Service,Optimization Assurance Service for Riverbed SteelHead, Application Analytics and Diagnostics Service.
“The services industry is shifting its focus from the delivery of IT outcomes to the delivery of business outcomes that result from IT services,” said Joel Hofman, Vice President of Professional Services, Riverbed Technology. “With services that focus on maximizing the return of strategic value from investments in the Riverbed Application Performance Platform solutions, our customers can be confident that their business objectives are achieved, no matter what challenges or changes the hybrid world imposes on their business.”
All three services are now generally available.