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Narayana Health Collaborates With Cisco


Narayana Health, a multispeciality tertiary level healthcare service provider in India, announced their alliance with Cisco to help deliver affordable specialty healthcare services remotely using Cisco’s Virtual Expertise Digital Solution. Based on a Memorandum of Understanding (MoU) signed between Narayana Health (NH) and Cisco, the highly secure medical-grade network with an enhanced visual experience / high-definition two-way video was launched in the presence of Dr. Devi Shetty, Chairman, Narayana Health and Mr. VC Gopalratnam, CIO, APJC, President, IT and Chief of Strategy, Planning and Operations, Cisco India. The association will enable NH to offer diagnostic services for various specialities at a cost that’s affordable with a high-quality, high-value patient experience in the areas of Neurology (Brain & Nervous System), Nephrology (Kidney & Renal Disease), Oncology (all types of Cancers) and Cardiology (heart related ailments) to patients remotely in various parts of the country.

Cisco will also implement modifications to hospital infrastructure enabling healthcare delivery at district centers and multi-specialty hospitals of Narayana Health Group across the country, creating a truly mobile and digital hospital experience. Narayana Health will work together with Cisco to integrate and set up advanced telemedicine solutions across 3 centres in India – Sirsi and Bellary in Karnataka and Rajarhat in Bengal via the main centre at Narayana Health City located in Bommasandra, Bangalore, Karnataka.

The Cisco Virtual Expertise Digital solution will help connect patients with NH specialists conveniently and efficiently, regardless of distance. The solution brings voice, video and data to wherever patients are located and demonstrates how tele-health and sensors within medical devices can create new opportunities for innovation. The solution enables real time telemetry of medical device data, audio, high-definition two way video, ECG, other vitals and radiology, analytics of medical reports and a web-based portal which supports mobile end points. A detailed ‘clinical examination’ and review of all investigations are now possible in a seamless manner with the option of recording the entire interaction This solution will allow doctors from NH to conduct highly critical diagnostics such as Diacom viewing and detection of Thrombolysis in cardiac care. The collaboration will help NH empower care teams so they can help provide more proactive and predictive care for their patients.

The Cisco Virtual Expertise Digital solution is encrypted to provide NH a highly secure platform for the safety and privacy of the patient record system to ensure the data is available when needed and that information is not used, disclosed, accessed, altered, or deleted inappropriately while being stored or transmitted while using this solution.

“Healthcare and its inaccessibility is a persistent concern in India. We are in an era of digital transformation, and as hospitals begin this transition, we need to create infrastructure that is agile and adds value to patient care,” said Dr. Devi Shetty, Chairman, Narayana Health. “Our association with Cisco will help Narayana Health to move closer to realize its vision of becoming a digital hospital and deliver advanced specialized healthcare to both rural as well as urban populations.  We are looking forward to further deepening and leveraging this relationship in future”, he added.

Speaking on the occasion VC Gopalratnam, CIO, APJC, President, IT and Chief of Strategy, Planning and Operations, Cisco India, said, “Narayana Health has redefined how super-specialty healthcare is delivered. Using highly secure medical-grade networks with immersive visual experiences we can virtualize scarce resources including doctors, nurses and paramedics and provide access to specialist consultants remotely. We are excited that our collaboration with Narayana Health demonstrates the future of health and healthcare in India.”

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