Deep Dive

Enterprises can scale with cloud-native automation integrated with contact centers powered by Genesys and Google to speed delivery of services and reduce customer hold times Automation Anywhere, a global leader…

According to reports in the media, a smartphone spyware has exposed the personal data of hundreds of thousands of users at risk, including call records/recordings, text messages, photos, browsing history…

Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market Uniphore announced that the company has finalised its acquisition of Jacada…

As cybercriminals plan to take advantage of online shopping in the run-up to the holiday season, Amazon has surpassed DHL to take second place, accounting for 13% of all phishing…

As part of the collaboration with National Grid, Wipro through its innovative solutions and expertise will deliver a flexible, scalable and resilient digital transformation journey for National Grid. Wipro Limited,…

Introducing Tamper-Proof and Secure Access to Deleted Data, Bringing Ability to Reverse Accidental Deletions and Mass Purges by Internal or External Threats Druva Inc., the Data Resiliency Cloud company, has…

To help equip engineering students in India, Intel yesterday announced the launch of the Intel Unnati Program with data-centric skills. Through a network of system integrators, 100 Intel Unnati Data-Centric…

Recently, researchers demonstrated the potentially harmful uses of Facebook’s ad targeting tools and questioned its legality. Read on to know more about it… As governments seek to tighten control over…