Artificial Intelligence

Communication service providers (CSPs) around the world believe that deploying artificial intelligence (AI) software is essential to reducing fast-rising network energy demand and emissions, spurred by internet traffic growth, according…

According to a new report from MIT Sloan Management Review and Boston Consulting Group, 11% of global executives have seen significant financial benefits from their AI initiatives. Based on a…

Dialpad, a provider of communication and collaboration technologies, has enhanced its truly unified Communications as a Service (TrueCaaS) solution, enabling users to leverage artificial intelligence. The latest Dialpad enhancements include…

By 2025, half of cloud data centers will deploy advanced robots with artificial intelligence (AI) and machine learning (ML) capabilities, resulting in 30% higher operating efficiency, according to Gartner. “The…

IBM has announced an expansion of its cybersecurity threat detection and response capabilities with its plans to acquire ReaQta. ReaQta’s endpoint security solutions are designed to leverage AI to automatically…

IBM has entered into an agreement with McDonald’s to further accelerate the development and deployment of its Automated Order Taking (AOT) technology. Under the agreement, IBM will acquire McD Tech…

Manufacturing and consumer goods companies will benefit from solutions that help them solve problems ahead of time and coordinate cross-organizational action. Mindtree, a worldwide technology services and digital transformation firm…

Enterprises can scale with cloud-native automation integrated with contact centers powered by Genesys and Google to speed delivery of services and reduce customer hold times Automation Anywhere, a global leader…