AI-powered personalization, loyalty and human-like interactions redefine success for CX leaders Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions…
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Industry
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This strategic move positions Tata AutoComp to further strengthen its digital capabilities and maintain its edge in the evolving manufacturing landscape. Vinod Bhat has been appointed as Chief Digital Officer…
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Iron Mountain, has released its latest AI Readiness report, based on a comprehensive survey conducted in partnership with Vanson Bourne. The study engaged 1,400 senior IT decision- makers across six…
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InfoVision announced the launch of AlphaMetricx – an AI-powered media analytics platform for media analyst teams and corporate communicators. AlphaMetricx (AMX) leverages AI with custom large language models (LLMs) to…
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Mphasis has been named ‘Official Digital Partner’ of MoneyGram Haas F1 Team, announcing an exciting multi-year technology driven partnership. This partnership reflects a shared commitment to innovation and excellence, leveraging…
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Rakuten SixthSense announced the launch of two pivotal solutions: Data Observability and API Security Observability. These solutions strengthen Rakuten SixthSense’s portfolio, positioning the company to meet the surging global demand…
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Dynatrace has become a member of the Microsoft Intelligent Security Association (MISA) to provide customers with enhanced cloud security solutions through continuous innovation and collaboration with Microsoft and other MISA…
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eScan Cyber Security Software Solutions is excited to announce a strategic partnership with TD SYNNEX, a leading global distributor and solutions aggregator for the IT ecosystem. With over three decades…