Home Industry Splunk introduces its new IT Service Intelligence solution

Splunk introduces its new IT Service Intelligence solution


Splunk, has unveiled a monitoring solution that provides new levels of visibility into health and key performance indicators of IT services, Splunk IT Service Intelligence (ITSI).

Company chairman and CEO, Godfrey Sullivan, made the announcement at the recent Splunk annual users’ conference, .conf2015, in Las Vegas.

The new solution delivers a central, unified view of critical IT services and leverages advanced analytics driven by machine learning to highlight anomalies, detect root cause and pinpoint areas of impact.

Splunk ITSI also scales to collect and index terabytes of real-time and historical events and metrics, across multi-datacentre and Cloud-based infrastructures.

In addition, it delivers a central, unified view of critical IT services for data-driven monitoring; maps critical services with KPIs; utilises advanced analytics powered by machine learning; and supports drill down into the data for rapid issue investigation and resolution.

Splunk senior vice-president of IT markets, Rick Fitz, said with Splunk ITSI, the company wanted to build on how customers were already using the Splunk platform for IT troubleshooting and monitoring and deliver a complete solution for IT professionals.

“IT teams now have an innovative data-driven approach to more effectively manage the new world of hybrid, Cloud and software-defined everything in the datacentre. Splunk ITSI is in a class of its own because it provides both high-level monitoring and deep-dive troubleshooting and analytics in one solution, available as either software or a Cloud service,” Fitz said.

Splunk is also releasing Splunk Enterprise 6.3, a new version of its core platform that aims to bring double the performance at half the total cost of ownership.


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