In an effort to accelerate India’s AI excellence and encourage AI adoption in India, the National Association of Software and Services Companies (NASSCOM) has announced the second edition of the…
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India’s e-commerce market continues its rapid expansion and is forecast to increase 96 percent between 2021 and 2025 to $120 billion (USD), according to a new report released today from…
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More than half of customer service agents say they botch how they record customer requests during service calls — with nearly 40% admitting they regularly fail to understand their customers’…
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Check Point Research (CPR) has released data on cyber attacks observed around the current Russia/Ukraine conflict. Cyber attacks on Ukraine’s government and military sector surged by a staggering 196% in…
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Allied Telesis has announced that it has appointed Jason Nadar as Country Manager for India and SAARC. This appointment will add to Allied Telesis’ growth strategy in the region with…
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Zoom Video Communications has announced that it has appointed Bill McDermott as an independent director on Zoom’s Board of Directors effective March 1. McDermott will replace Bart Swanson, an early…
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Tech Mahindra has announced the launch of TechMVerse, its Metaverse practice to deliver interactive and immersive experiences in the Metaverse for its customers. With an aim to transform customer experience…