Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes for brands. Today, 63%…
Tag:
AI Agents
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AI developers are increasingly pitching the next wave of generative AI chatbots as AI “agents” that can do more useful things on people’s behalf. But the cost of building and…
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Honeywell and Google Cloud announced a unique collaboration connecting artificial intelligence (AI) agents with assets, people and processes to accelerate safer, autonomous operations for the industrial sector. This partnership will…
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ServiceNow announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale across use cases including IT, customer service, procurement, HR, software development,…
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Zendesk today announced the introduction of Outcome-Based Pricing for AI agents, a significant shift that reflects the transformative impact of AI on customer service. This new pricing model, the first…
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KOGO announced its plan to build free AI agents to accelerate AI adoption among enterprises, developers and SMEs. The company announced its plan at an event organised in association with…