Freshworks unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution rates, and gain clearer insights into issues…
Tag:
AI Capabilities
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SolarWinds announced the launch of the SolarWinds AI Agent—alongside a suite of enhanced AI capabilities—to accelerate the journey towards autonomous operational resilience. With modern IT environments becoming increasingly distributed and fragile, nearly…
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New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights – delivering outcomes businesses and customers want Zendesk today announced major breakthroughs in…
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ZillOut has raised ₹2.75 crore in a seed funding round. The round saw participation from existing investor Jindagi Live Angel Fund along with other angel investors, including ZillOut Co-founder Anshul…
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SentinelOne a global leader in autonomous cybersecurity, announced it has entered into a definitive agreement to acquire Observo AI, a fast-growing innovator in AI-driven observability and security data analytics. The…
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Emerson announced the company’s Nigel AI Advisor is now enabled in its flagship test software. This innovation – the company’s first step in integrating test-optimised AI technology into its trusted portfolio…
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GIGABYTE Technology, internationally renowned for its R&D capabilities and a leading innovator in server and data center solutions, continues to lead technological innovation during this critical period of AI and…
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ServiceNow announced new AI‑powered, purpose‑built industry solutions in its Now Platform Xanadu release. The expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public…