Customer Engagement

In a significant move to enhance customer engagement and drive growth, Thomas Cook, a leader in the travel and tourism sector, has onboarded MoEngage as its customer engagement partner. The…

MoEngage has launched native support for RCS for Business, which enables businesses to send rich and interactive messages to users through the native Messages application on Android and in select…

Organizations in today’s digital era prioritize digital transformation to stay efficient and competitive, elevate seamless and personalized customer experiences, and adapt to evolving market demands while uncovering new revenue streams.…

Deloitte Touche Tohmatsu India LLP has entered a strategic alliance with CleverTap to help businesses transform their customer engagement strategies through data-driven insights and AI-powered automation. The partnership aims to…

myBillBook, partnered with CleverTap, the all-in-one engagement platform, to boost engagement and revenues through highly targeted, data-driven customer interactions. The collaboration aimed to nurture high-potential users and convert them into…

HCLSoftware, the software business unit of HCLTech, announced that it has been selected by State Bank of India (SBI) for their MarTech solution as part of SBI’s digital transformation program.…

BajajCapital, and WebEngage, a full-stack retention operating system entered into a strategic partnership, in a bid to revolutionise its approach to customer engagement. This collaboration marks BajajCapital’s commitment to prioritising…

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, has created a unique Whatsapp for Business Solution for Ramco Cements. The incorporation of WhatsApp…