Atlassian Corporation has announced a host of new features to supercharge modern operations and support teams at the High-Velocity ITSM event in London. These new features aim to help DevOps,…
employee experience
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Ivanti has announced the results of its State of the Digital Employee Experience (DEX) study. Ivanti worked with global digital transformation experts and surveyed 10,000 office workers, IT professionals, and…
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To retain current female workers and attract new talent, organizations must redesign their employee experience to include women’s lived experiences and preferences, according to Gartner. An October 2021 Gartner survey…
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Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures, and services IT assets from cloud to edge, has announced the results of its annual Everywhere Workplace…
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Consumers to Businesses: Your Customer Service is Trying Too Hard, and Not Where it Matters
by CIO AXISGenesys, a global cloud leader in customer experience orchestration, has announced the “State of Customer Experience” report, which examines consumer preferences and how businesses are approaching customer experience (CX). First…
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Medallia has released a new research identifying three key practices that can help organizations deliver better employee experience. “There has never been a more urgent need for companies to listen…
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Microsoft has acquired Ally.io to improve the employee experience by aligning people’s work with team goals and the company’s mission, the tech giant reports in a blog post. Ally.io is…