Genesys

8×8, Inc. and Genesys have announced a product integration of 8×8 Work with Genesys Cloud CX. With the new integration, organisations can align agents and the appropriate subject matter experts…

Genesys, a global cloud leader in customer experience orchestration, has announced preliminary results for the company’s fiscal year 2022 (February 1, 2021-January 31, 2022). “This past fiscal year was record-setting…

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys. The agreement enables NECTI to market, sell and support Genesys products in…