By R. Arun Prasath, CIO, EverestIMS Technologies Sophisticated IT services are no longer the province of large multinationals alone. They are also within reach of the average enterprise. The SMEs…
Tag:
ITSM
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By Deepak Gupta, Director ITSM, EverestIMS Technologies Even though ITSM is common among larger enterprises, it has not become as popular among smaller and mid-sized organizations. That is because the…
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ITSM – a major requirement to start a digital transformation journey and ensure high ROI
by CIO AXISIT Service Management can be a key differentiator among enterprises as it provides the agility, improves inter department communication and automation power to manage various business needs and situations. At…
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A new survey conducted by IDG and commissioned by Freshworks finds, AI becomes mainstream in delivering delightful IT service management. Freshworks Inc., a leading software firm that helps companies delight…
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It helps teams leverage a low-code approach to defining and refining their own workflows Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service…
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IBM have expanded their strategic partnership designed to help companies reduce operational risk and lower costs by applying AI to automate IT operations. Available later this year, a new joint…
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43% of IT professionals are using spreadsheets as one of their resources to track IT assets, according to Ivanti which recently released survey results highlighting the challenges faced by IT…