Freshworks unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution rates, and gain clearer insights into issues…
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India’s small and medium businesses (SMBs) are entering their most confident decade yet. New LinkedIn research finds that 9 in 10 SMBs (95.6%) are already investing in or planning AI…
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L&T Technology Services announced a partnership with Autodesk to drive AI-led digital transformation in the process and manufacturing industries. As part of this collaboration in its Sustainability segment, LTTS will…
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NetApp announced the impact of Partner Sphere, its hallmark partner program that is designed to accelerate partners’ strategic growth and hone their competitive edge and differentiating factor. To ramp up…
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At the annual Quantum Developer Conference, IBM unveiled fundamental progress on its path to delivering both quantum advantage by the end of 2026 and fault-tolerant quantum computing by 2029. “There…
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Seagate Technology Holdings introduced its new Seagate Exos 4U100 and 4U74 JBOD systems, setting a new standard for enterprise storage ahead of the SuperComputing (SC25) conference. Purpose-built for data-centric environments…
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Check Point Software Technologies Ltd announced the release of the backbone breaker benchmark (b3), an open-source security evaluation designed specifically for the security of the LLM within AI agents. The b3 is…
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Salesforce announced findings from its latest State of Service report, revealing that AI is no longer just automating routine tasks; it is transforming how service teams work, grow, and deliver…