A sophisticated cyberattack has brought Jaguar Land Rover (JLR) to a complete standstill for over a month, creating one of the most devastating corporate cyber incidents in UK history. The attack demonstrates how modern manufacturers…
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Amit Kulkarni has been appointed as Vice President for the Asia Pacific and Middle East regions at Gruve. This strategic move reflects Gruve’s commitment to expanding its presence and fostering…
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Recognized by Gartner Peer Insights: A Testament to Customer Trust In September 2025, Gartner Peer Insights recognized Prophaze as a Strong Performer in their Voice of the Customer report for…
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New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights – delivering outcomes businesses and customers want Zendesk today announced major breakthroughs in…
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For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management (ITSM) processes. Designed to handle thousands of requests, these ticket-based…
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Ajit Prashar has recently been appointed as the new Head – IT at Surya Roshni, marking a significant step in the company’s digital transformation journey. He brings nearly two decades of…
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Deloitte announced the appointment of Manish Baheti as Managing Director, further solidifying the firm’s leadership position and commitment to strategic transformation in India. This strategic appointment highlights Deloitte’s ongoing focus…
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With centralised security controls, Airtel Business will build multi-layer protection to secure the expansive database of the railways Airtel Business, the enterprise arm of Bharti Airtel, on Monday announced it…