Freshworks

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks unveiled the next generation of its Freddy Agentic…

Freshworks announced a strategic relationship with Unisys to resell Freshworks’ modern IT Service Management (ITSM) solutions, including Freshservice and Device42. This partnership underscores a shared commitment to serving the mid-market…

Companies in India believe AI is essential for business success in 2025, showcasing the highest sentiment globally, according to the Freshworks’ AI Workplace Report. With 79% of organisations planning to…

Freshworks Inc. announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry. Srini will lead and scale the…

Freshworks announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous service agents. Built to deliver exceptional customer experiences (CX) and employee experiences (EX), Freddy AI Agent…

Freshworks has announced that multiple public sector customers in India use Freshworks software to better engage and support the country’s citizens. Central government entities and multiple state government bodies use…

TechnoBind has announced its partnership with Freshworks. This partnership is aimed to deliver robust, easy-to-use technology and deliver delightful customer experience for the company’s channel network. “SaaS is becoming the…

Freshservice IT service management solution improves collaboration across the Supernus business Freshworks Inc., a software company empowering the people who power business, announced that Supernus Pharmaceuticals, a U.S. based company…