Tata Consultancy Services (TCS) has announced the acquisition of a 100% stake in ListEngage, a leading Salesforce Summit partner based in the United States. ListEngage is a full-stack Salesforce partner…
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Salesforce
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For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management (ITSM) processes. Designed to handle thousands of requests, these ticket-based…
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As companies accelerate their adoption of AI, they’re facing an explosion of agents across teams, platforms, and vendors. While this surge holds massive potential, it also introduces a new form…
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The sparkle of diamonds is now being matched by the power of artificial intelligence. Salesforce, has partnered with ORRA Fine Jewellery—one of India’s jewellers with a legacy dating back to…
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Sanspareils Greenlands (SG) and Salesforce announced a strategic collaboration to digitise SG Cricket’s trade channel sales operations and dealer management system. The unified Salesforce platform will give SG a complete…
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This quarter, Salesforce AI Research unveiled an enterprise simulation environment to test agents ability to perform in realistic business scenarios, supported the launch of a new benchmarking tool to measure…
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Quoting should be simple. But for most sales reps, it’s anything but. They are forced to hunt for the right combination of SKUs, interpret complex pricing rules, check legal terms,…
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Salesforce successfully hosted the second edition of its Great India Sales, Marketing & Service Virtual Summit, drawing over 14,000 attendees and more than 56,800 registrations. Centred around the theme “Intelligent…