Salesforce has announced that Vedantu leveraging Salesforce will bring the Vedantu Out of the World (VOW) experience to over 1 million students on Vedantu.
The deployment of Salesforce Sales Cloud, Service Cloud, Tableau and Slack has enabled teams to deliver a holistic learning experience to students across the country at scale.
Salesforce technology supports Vedantu’s vision to transform the teaching and learning experience through the synergy of superior technology with worthy content and proficient teachers. The consolidated 360 view of student data across key businesses empower teams with seamless onboarding, delivering customized content, tracking student engagement and improving the overall student experience across all channels.
Building for scale, Vedantu aims to leverage technology to get deeper insights into the household of each student, streamline the financing experience, leverage automation through chatbots and explore asynchronous collaboration with the teams to support students from anywhere. Vedantu has aggressive expansion plans to take the VOW experience to reach students in Tier 2 and 3 cities across the country.
Arun Kumar Parameswaran, SVP & MD – Sales & Distribution, Salesforce India, said, “India is a knowledge rich country and technology, over the last two years, has shown the importance of making education ubiquitous. Digital education is here to stay and we are thrilled to be a part of Vedantu’s vision of making quality education accessible, and creating impact at scale in a country like India.”
Mohit Mathur, VP Business Excellence and Customer Experiences, Vedantu: “Salesforce has helped us stitch Vedantu’s end-to-end Student Journey, helping us drive meaningful and contextual conversations with students and parents. It is helping us improve the learning experience of our students throughout their time at Vedantu and even beyond.”